Disclaimer

The information, services, features, tools, content and materials available on the Shootbulk website and through the Shootbulk platform are provided for general informational and business purposes. While Shootbulk Global Communications Pvt. Ltd. (“Shootbulk”, “we”, “us” or “our”) makes reasonable efforts to maintain accurate and up-to-date information, we do not warrant or guarantee that all information, content, features or services will always be complete, accurate, current, reliable, uninterrupted or error-free.

By accessing or using the Shootbulk website, platform or services, you acknowledge and agree to the following:

1. General Information

The information available on the Shootbulk website is intended to help businesses understand our products, services and solutions. It should not be considered professional, legal, financial, regulatory, technical or business advice.

You are responsible for evaluating whether any Shootbulk product or service is suitable for your business requirements and for obtaining appropriate professional advice wherever necessary.

2. No Guarantee of Business Results

Shootbulk provides technology, automation, communication and customer-engagement solutions designed to support business operations and marketing activities.

However, we do not guarantee any specific business, sales, revenue, lead-generation, conversion, engagement, customer-acquisition or return-on-investment results.

Any examples, case studies, statistics, projections, estimates, testimonials or references to potential business outcomes displayed on our website are provided for illustrative or informational purposes only and should not be interpreted as a guarantee of future performance.

Actual results may vary depending on several factors, including but not limited to your industry, offer, pricing, audience, campaign strategy, content, customer behaviour, market conditions, platform policies and execution.

3. WhatsApp, Meta and Third-Party Services

Shootbulk may integrate with or make use of third-party technologies, APIs, communication platforms, payment gateways, cloud services, software providers and other external services, including APIs or infrastructure made available by Meta and/or Meta-authorized Business Solution Providers (BSPs).

The availability and functionality of such third-party services are controlled by their respective providers and may be subject to their own terms, policies, pricing, technical limitations, approval processes and service availability.

Shootbulk does not control third-party platforms and cannot guarantee:

• Continued availability of any third-party API or service;

• Approval of WhatsApp message templates;

• Delivery of individual messages;

• Availability of WhatsApp Business accounts or phone numbers;

• Delivery speed or message throughput;

• Third-party platform uptime;

• Changes to third-party pricing or policies;

• Continued access to any particular third-party feature or integration; or

• The performance, accuracy or reliability of third-party services.

Any changes, restrictions, suspension, termination or unavailability imposed by a third-party provider may affect the functionality of corresponding Shootbulk services.

4. WhatsApp and Messaging Compliance

Customers are solely responsible for ensuring that their use of WhatsApp, messaging, automation and communication features complies with all applicable laws, regulations and the policies, guidelines and terms of the relevant communication platforms.

This includes responsibility for obtaining appropriate user consent, using approved message templates where required, maintaining appropriate opt-in records, and ensuring that the content and purpose of communications are lawful and permissible.

Shootbulk does not encourage spam, unsolicited communications, misleading communications or any activity that violates applicable laws or third-party platform policies.

Shootbulk may restrict, suspend or terminate access to services where we reasonably believe that an account, campaign, message, content or activity may violate applicable law, platform policies or Shootbulk's terms.

5. Third-Party Links and Integrations

The Shootbulk website or platform may contain links, integrations, references or connections to third-party websites, applications, services or resources.

Such third-party services are operated independently by their respective providers. Shootbulk does not necessarily endorse, control or guarantee the accuracy, availability, security, performance or reliability of such third-party services.

Your use of any third-party service may be subject to the third party's own terms, privacy policy and other applicable policies.

You access and use third-party services at your own discretion and risk.

6. Service Availability

Although Shootbulk makes reasonable efforts to provide reliable services, uninterrupted availability cannot be guaranteed.

Services may occasionally be unavailable or affected due to:

• Scheduled or emergency maintenance;

• Technical failures;

• Internet or telecommunications issues;

• Server or hosting problems;

• Cybersecurity incidents;

• Third-party API or platform outages;

• Changes to third-party systems;

• Regulatory or legal requirements;

• Force majeure events; or

• Other circumstances beyond our reasonable control.

Shootbulk shall not be responsible for losses arising solely from temporary service interruptions or circumstances outside our reasonable control, to the extent permitted by applicable law.

7. Pricing and Service Information

Prices, plans, features, usage limits, message charges, integrations and other service details displayed on the website may be changed, updated or discontinued from time to time.

The final pricing and applicable taxes, fees or usage charges applicable to your account shall be as communicated at the time of purchase, subscription or service activation.

Third-party charges, including charges imposed by communication platforms, API providers, payment providers or other service providers, may apply separately where applicable.

8. Customer Content and Data

Customers are responsible for the information, data, contact lists, messages, templates, media, documents and other content that they upload, process, transmit or otherwise use through Shootbulk.

Customers must ensure that they have the necessary rights, permissions and lawful basis to collect, store, process and communicate such information.

Shootbulk does not assume responsibility for the legality, accuracy, authenticity or ownership of customer-provided content.

Our handling of personal information is additionally governed by our Privacy Policy.

9. Intellectual Property

Unless otherwise stated, the Shootbulk website, platform, software, branding, designs, text, graphics, interfaces, documentation and other materials are owned by or licensed to Shootbulk and may be protected by applicable intellectual-property laws.

Nothing on the website should be interpreted as granting any person or entity an unrestricted licence or ownership interest in Shootbulk's intellectual property.

Third-party trademarks, logos and brand names displayed on the website belong to their respective owners and are used for identification or informational purposes where applicable.

10. Testimonials and Examples

Any testimonials, reviews, customer stories, screenshots, examples, performance figures or business scenarios presented on the Shootbulk website are provided for illustrative purposes.

Individual customer experiences and results may differ. Past performance or results should not be understood as a representation or guarantee of future results.

11. AI-Generated or Automated Features

Certain Shootbulk features may use artificial intelligence, automation or machine-assisted technologies.

Such features may generate, process or recommend content based on the information and instructions provided to them. AI-generated outputs may occasionally contain inaccuracies, omissions or errors.

Users are responsible for reviewing and validating important information and outputs before relying on or distributing them, particularly where communications may have legal, financial, regulatory, contractual or other material consequences.

12. Security

Shootbulk takes reasonable measures to protect its systems and information. However, no internet-based system, software, network or method of electronic transmission can be guaranteed to be completely secure.

Users acknowledge that use of internet-based services involves inherent security risks.

13. Limitation of Liability

To the maximum extent permitted under applicable law, Shootbulk shall not be liable for any indirect, incidental, consequential, special or punitive losses or damages, including loss of profits, revenue, business opportunities, customers, data, goodwill or anticipated savings arising from or relating to the use of, or inability to use, the website, platform or services.

Nothing in this Disclaimer shall exclude or limit any liability that cannot lawfully be excluded or limited under applicable law.

14. User Responsibility

You are responsible for ensuring that your use of Shootbulk and its services complies with all applicable laws, regulations, industry requirements and third-party platform policies applicable to your business and communications.

You should independently verify any information that is important to your business or decision-making before relying upon it.

15. Changes to This Disclaimer

Shootbulk reserves the right to modify, update or amend this Disclaimer at any time without prior notice.

Any updated version will be published on this page with the revised “Last Updated” date. Your continued use of the website or services after an updated Disclaimer is published constitutes your acknowledgement of the updated terms, to the extent permitted by applicable law.

16. Contact Us

If you have any questions regarding this Disclaimer or any information published on the Shootbulk website, you may contact us through the contact details provided on our website.

Shootbulk Global Communications Pvt. Ltd.
India

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Important: This Disclaimer should be read together with Shootbulk's Terms & Conditions and Privacy Policy. In case of any inconsistency, the applicable terms governing the relevant service or transaction shall prevail to the extent permitted by law.