Privacy Policy

Welcome to Shootbulk ("Shootbulk", "we", "our", or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our platform, or interact with our services.

By accessing or using Shootbulk, you agree to the practices described in this Privacy Policy.

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1. Information We Collect

We may collect the following categories of information:

Personal Information

• Full Name

• Company Name

• Email Address

• Phone Number

• WhatsApp Number

• Billing Information

• Business Address

• GST Details (where applicable)

Business Information

• Organization details

• Industry

• Website URL

• Social media links

• WhatsApp Business information

Technical Information

• IP Address

• Browser Type

• Device Information

• Operating System

• Pages Visited

• Referral URLs

• Session Information

• Cookies and similar technologies

Communication Information

When you contact us through forms, email, WhatsApp, chat, or support channels, we may collect the information you voluntarily provide.

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2. How We Use Your Information

We use your information to:

• Provide and maintain our services

• Create and manage your account

• Process payments and invoices

• Deliver WhatsApp Business solutions

• Provide customer support

• Respond to inquiries

• Improve our products and website

• Analyze platform performance

• Send important service notifications

• Send product updates and announcements

• Detect fraud, abuse, or unauthorized access

• Comply with applicable legal obligations

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3. WhatsApp Business Data

Shootbulk provides WhatsApp Business messaging solutions.

Messages transmitted through Meta's WhatsApp Business Platform are subject to Meta's applicable policies and terms.

We process customer data solely for the purpose of providing messaging, automation, CRM, customer engagement, and related services requested by our customers.

We do not sell customer messaging data.

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4. Cookies

We use cookies and similar technologies to:

• Keep users logged in

• Remember preferences

• Improve website performance

• Analyze visitor behavior

• Enhance user experience

• Measure marketing effectiveness

You may disable cookies through your browser settings; however, certain features of the website may not function properly.

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5. Third-Party Services

We may work with trusted third-party service providers for services such as:

• Payment processing

• Cloud hosting

• Analytics

• Customer support

• Email communication

• Marketing tools

• CRM integrations

• WhatsApp Business Platform services

These providers may process information only as necessary to deliver their services.

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6. Data Sharing

We do not sell your personal information.

We may share information:

• With trusted service providers

• To comply with legal obligations

• To protect our legal rights

• During a business merger, acquisition, or restructuring

• With your consent

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7. Data Security

We implement commercially reasonable administrative, technical, and organizational safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

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8. Data Retention

We retain your information only for as long as necessary to:

• Provide our services

• Meet legal and regulatory requirements

• Resolve disputes

• Enforce our agreements

• Maintain business records

When no longer required, information is securely deleted or anonymized where appropriate.

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9. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information

• Request restriction of processing

• Object to certain processing activities

• Withdraw consent where applicable

• Request a copy of your data, where required by law

To exercise these rights, please contact us using the details provided below.

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10. Children's Privacy

Our services are intended for businesses and individuals who are at least 18 years of age.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.

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11. International Data Transfers

Your information may be processed or stored in locations outside your state or country where our service providers operate.

By using our services, you acknowledge that your information may be transferred in accordance with applicable laws.

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12. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for their privacy practices or content. We encourage you to review their respective privacy policies.

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13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after such updates constitutes acceptance of the revised Privacy Policy.

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14. Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

Shootbulk Global Communications Pvt. Ltd.

Email: support@shootbulk.io

Website: https://shootbulk.io

We will make reasonable efforts to respond to your inquiry promptly.